We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward 30-day return policy with no restocking fees.

1. 30-Day Return Window

You have 30 days from the date of delivery to initiate a return. After this period, returns may not be accepted unless the item is defective and covered by warranty.

2. Return Conditions

Items must be:

• In original condition with all packaging, manuals, and accessories.
• Unused and free of any damage not caused by shipping.
• Shipped back in the original box or suitable protective packaging.

3. How to Start a Return

Contact us at info@mowtechusa.shop with your order number and reason for return. We will provide a return authorization and a prepaid return shipping label (if the return is due to our error or a defective product). For all other returns, return shipping costs may be deducted from the refund.

4. Refunds

Once your return is received and inspected, we will process your refund to the original payment method within 5-7 business days. You will receive an email confirmation when the refund is issued. Please note that your bank may take additional time to post the credit.

5. Exchanges

If you need a different product, please return the original item and place a new order. We will waive shipping on the replacement if the exchange is due to our error or a defective item.

6. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We will send a replacement or issue a full refund without requiring a return in many cases.

7. Contact Us

If you have any questions about our return policy, please contact us at:
Email: info@mowtechusa.shop
Phone: +1 682 396 3657
Address: 6335 NE Industry Dr, Des Moines, IA 50313, USA